The Art of Connecting

(03.05.12)

In today's hyper-connected world, the millions of communications hurled at us every day impact our time and our lives. In order to have any chance of being heard, it is more critical than ever that we develop the art of connecting.

That art form applies to evaluating and accepting the right connection attempts extended to us as well as honing our skills in the way we connect with our most desired customers.

I'm one of those people that develop professional friendships easily and use the "L" word without abandon. I don't just like people I know, I truly love the people I connect with. However, maintaining good relationships with so many people requires much more in order to show my true sincerity.

Whether you are open with your feelings or consider yourself more reserved, our business worlds require us to evolve our communication, relationship building and time management skills.

The art of connecting applies to your personal and professional connections as well as your company's brand connection. Most of us prefer to do business with people we know, like and trust. It's almost impossible to maintain that coveted trust status without meaningful, ongoing two-way communication.

Many of our company or brand messages appeal to the logical thinking process. Yet it has been proven that emotions play a much bigger role in our decisions. Do your brand communications appeal to your prospects emotions? Would any of your customers describe your brand in positive emotional terms?

Applied to your marketing and sales strategy, the art of connecting requires that your brand message go beyond the typical feature/benefit statements. Messages with meaningful, emotional appeal amidst the millions of other communications your prospect is receiving will ensure you stand out.

Just like any good personal relationship, winning your customers heart and having them share that experience with others requires connecting on a regular basis. Your customer may not remember everything that transpired in the communication, but they will remember how you made them feel.

Developing a strategy and implementing a consistent communication plan that provides value to your prospects and customers before and after the sale is simple, but not always easy when you are focused on day-to-day operations within your business.

Sunspark Communications can help you develop the right messages, delivered in the most effective mediums at the right intervals for your target audience.

Let's Chat,

Debbie Donaldson
President & CEO
Sunspark Communications

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